ABSTRACT
Digitalization or the widespread adoption of digital technologies, industrial Internet of Things, artificial intelligence, and advanced analytics is driving digital transformation in various industrial sectors. Digital transformation will disrupt existing business models, create efficiencies, and enhance customer experiences in different industrial sectors. The digital transformation of industrial sectors like energy management and automation lies at the core of this journey, enabling a paradigm shift for the industry. The role of knowledge and knowledge work as a competitive advantage has received considerable attention in management theories. The major knowledge processes can generally be represented as four subprocesses: knowledge scanning/mapping; knowledge generation; knowledge codification; and knowledge transfer/realization. The knowledge scanning and mapping process includes, for example, business and technology foresight, where potential new areas are systematically scanned. The journey and lessons learned from autonomous shops show that the time needed for digital transformation from product business into solution and service can take several years.
