Design and Development of an Interactive Kiosk for Customers of Jobcentre Plus

doi:10.1201/b10949-24

Chapter

Design and Development of an Interactive Kiosk for Customers of Jobcentre Plus

ABSTRACT

In 2002, Jobcentre Plus commissioned a customer internet access project to develop and trial a new technology solution aimed at enhancing the electronic delivery of services to working-age members of the public (Figure 21.1).