ABSTRACT
This chapter adopts a broader work-based perspective outlining and debating the extant literature and the implications this may have for a university workplace. It commences with a brief review of workplace bullying research before focusing its attention on cyberbullying within working contexts. The chapter follows with a discussion conceptualizing cyberbullying at work, debating its similarities with and differences from traditional workplace bullying. It addresses evidence of cyberbullying rates and critically evaluates the measurement of this behaviour, as well as debate the impact of cyberbullying on individual and organizational well-being. The chapter turns attention to understanding some of the antecedents of cyberbullying and theoretical notions of why this behaviour may occur within work settings. There is a vast literature on computer-mediated communication (CMC), which may help identify why people engage in or experience cyberbullying behaviour. The deindividuation effect of CMC could also help explain cyberbullying. It concludes by outlining future areas of action.
