ABSTRACT
Understanding patterns of communication within and between organisations, and other groups important to them, provides another means of acting upon organisations and their functioning. Communication in organisations occurs through the information that gets transmitted and received, through the managerial behaviour that is exhibited and through the corporate policies and systems that are instituted. This chapter considers how communication is interlinked with other aspects of organisational life. Methods of working with, or of changing, patterns of communication to support specific goals within organisations are illustrated through case descriptions.
