ABSTRACT
If you’re far along enough in your career to be responsible for networks, infrastructure, or operations, you’re probably not wearing a fine jersey muscle T-shirt or a pair of killer pink leggings, and you may have never set foot in an American Apparel retail store. But you should do exactly that. American Apparel is both a Lean operation and a Wireless one, and it traces a 14 percent jump in sales at seven stores directly to using RFID Next. To any competitor that targets young people (such as Abercrombie & Fitch or Old Navy), an American Apparel store seems downright sparse in inventory (see Figure 1.1). But it is not sparse at all; rather, it is precise in its inventory. There is exactly one of each item in a given style, size, and color on the rack at any one time.
