ABSTRACT
Similar to Chapter 5, this chapter looks at identity differences within patients, but considers gender rather than age. The chapter considers a subset of feedback written by people who self identify as male, female or trans, examining the extent to which such groups give positive or negative feedback, and then looking at the reasons why they give such feedback and how they orient to their gender. The chapter also considers gendered keywords by comparing the male and female datasets together, noting that men appear to have a more complex relationship with expressions of pain than women, and that the two genders use different legitimation strategies in their feedback.
