Doing and Checking and Adjusting without a Lean Coach

Carlo met with Beth and Keisha the next morning. The two managers had posted their observations about the previous day’s event on the wall. Figure 12.1 Observations. https://s3-euw1-ap-pe-df-pch-content-public-p.s3.eu-west-1.amazonaws.com/9780429296567/43f3a236-0646-4ad8-8503-daf40b57bb5a/content/fig12_1_B.jpg" xmlns:xlink="https://www.w3.org/1999/xlink"/> Figure 12.2 Observations Clustered and Named. https://s3-euw1-ap-pe-df-pch-content-public-p.s3.eu-west-1.amazonaws.com/9780429296567/43f3a236-0646-4ad8-8503-daf40b57bb5a/content/fig12_2_B.jpg" xmlns:xlink="https://www.w3.org/1999/xlink"/>