ABSTRACT
This chapter discusses how cultures approach conflict once it has manifested to such an extent that it becomes unavoidable. Traditionally, conflict has been viewed as aversive and, thusly, as something to be avoided, especially in cultures such as China. The effect of parties from a conflict-avoidant and a conflict-engaging style trying to deal with conflict situations can be challenging and demanding. While there is a clear line of argument that assumes that conflict is detrimental to interpersonal relationships and should therefore be avoided, there is also evidence to the contrary. Conflict resolution has not only been proven to benefit cultures that are naturally inclined to surface rather than avoid conflict, but also to benefit harmony-oriented cultures. The attitudes cultures hold towards avoidance and withdrawal versus engagement and resolution carry fundamentally important implications not only for a person's behaviour during conflict situations but also for the most effective and appropriate mediation practices.
