ABSTRACT

“Teamwork” is a term that has broad social usage and many different interpretations. Teamwork is about individuals collaborating for mutual benefit to achieve a purpose, clear about their mutual authority, their work and their relationship with each other and the leader. The word “team” is used very generally, as are many terms in management. A team is a group of people, including a leader, with a common purpose who must interact with each other in order to perform their individual tasks and thus achieve their common purpose. The team leader must also create and maintain the appropriate social processes in order to achieve the purpose. Team members need to establish constructive and cooperative work relationships with other team members. Everyone is a team member but not everyone is a leader. However, very few people have a clear or shared idea about what behaviour makes for good team membership.