ABSTRACT

This chapter investigates the impact of the digital revolution on business journalism. To be more precise, it sought to find out whether the changes brought about by the internet, such as speed, interactivity and democratic accountability, have helped to make business journalism move towards public business journalism. However, the consumers were not empowered enough by the conversations to ask some critical questions and challenge the structures of the bendgate problem by way of public business journalism to make sure that the Apple iPhone 6 producers provided compensation and prevented similar problems in the future. The crisis in journalism in the digital age has put pressure on newspapers to make editorial and financial changes to accommodate media's technological innovations and the changing needs of the markets. Public service journalism, à la public business journalism, is therefore different from service journalism because it goes beyond advocating solutions to problems shared by a community to addressing structural imbalances of society at large.