ABSTRACT

National broadcasting services in the border areas are the primary means of information dissemination that emphasize Indonesian values and develop a sense of national identity in the border areas. Despite all the efforts, citizens living in the vicinity of the national border areas continue to face challenges in accessing the national radio broadcasts. This situation indicates that there are still some issues in the management of broadcasting and information distribution processes in the border areas. Given the situation, the Ministry of Communication and Information (Kemenkominfo) initiated the Community Radio Program (Radio Komunitas or Rakom) as an effort to overcome those issues. However, this program could not be implemented properly due to some obstacles. Therefore, this study was conducted to identify the problems and to examine and evaluate the existing policy implementation of Rakom in the border areas. This study uses qualitative research methods. The data were obtained from field observation and a study of existing literature on this subject. The study demonstrates that the main problems in the management of the Community Radio Program in Sintang are: (1) the lack of coordination between institutions; (2) the lack of planning and supervision of the program’s implementation; and (3) the lack of qualified personnel to manage Rakom. These issues are reviewed by using the Critical Success Factors Analysis.