chapter  7
25 Pages


God grant me the serenity to accept the things I cannot change, the courage to

change the things I can and the wisdom to know the difference.

Reinhold Niebuhr

Exploring tangibles gives a wide-angle lens to someone who previously has had

only a close-up focus. It’s the coaching equivalent of the TV advertisement for

a national newspaper where a young male is being chased down the street by

a policeman. The viewer’s assumption is that the youth is trying to escape arrest.

It is only when the camera draws back that we see that the youth is rushing to

save someone who is in danger of being crushed by falling scaffolding, and the

policeman is following in his wake to offer support. The strap line ‘a different

perspective’, is exactly what the Manager Coach is enabling when they spend

time in establishing tangibles.