ABSTRACT
Developing training for new supervisors is not a random activity. It also is
not a matter of filling up available time or stringing together a series of fun activ-
ities. Rather, it is a matter of carefully thinking through the learning readiness
and training needs of potential participants and creating a sequence of events to
maximize their learning in the time allotted. That requires designed learning, or
a structured plan for assisting new supervisors to develop the knowledge, skills
and strategies they need to become both competent and successful.
