ABSTRACT
Although the formal procedures contained in ISO 9001 are mainly used by larger companies, there is absolutely no reason why smaller companies cannot adapt these procedures to suit their own purposes.
For example, ISO 9001:2000 Section 7.3 states that ‘an organization shall plan and control the design and development of a product’. Perhaps your company does not have a design office and this activity is achieved by an individual. Although all of the requirements of Section 7.3 are probably inappropriate, the procedures are still the same – so why not use them!
