ABSTRACT

If management have complied with the requirements for QMS standards as they have been described so far, then they will be well on their way to running a quality organisation. The requirements of QMS do not rest there, however. The organisation must continually review their QMS as to its continuing suitability and success, reveal defects, danger spots or irregularities, suggest possible improvements, eliminate wastage or loss, check the effectiveness of

management at all levels and be sure that managerial objectives and methods are effective and achieving the desired result. Above all an organisation must be prepared to face up to an audit of their quality procedures from potential customers.

Note: Also see Annex 7C for ISO 9001:2000; requirements of management.