chapter  2
19 Pages

The three main phases of the consulting process

The three main phases of the Ten-Step Plan (TSP) are the orientationphase, the researchand solutionphase, and the implementation phase. The TSP is shown in Figure 2.1. A copy of this Ten-Step Plan is on the bookmark. In this chapter, an outline of the three main phases is given. They will then be discussed in depth in Chapters 3-12 inclusive.