ABSTRACT

Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management.

The series consists of 34 workbooks. Each book will map on to a course unit (34 books/units).

chapter Session A|18 pages

The aims and objectives of appraisal

chapter Session B|36 pages

The appraisal process

chapter Session C|10 pages

Assessment reports and records

chapter Session D|14 pages

What is motivation?

chapter Session E|26 pages

Understanding behaviour at work

chapter Session F|16 pages

Giving and receiving feedback