ABSTRACT

Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).

chapter 1|1 pages

Introduction

chapter 4|11 pages

Managing resistance to change

chapter 5|1 pages

Summary

chapter 1|1 pages

Introduction

chapter 2|2 pages

Reasons for major change

chapter 3|8 pages

Change and the first line manager

chapter 4|6 pages

Preparing for change

chapter 5|10 pages

Planning the project activities

chapter 7|2 pages

Summary

chapter 1|1 pages

Introduction

chapter 2|5 pages

Monitoring the project plan

chapter 3|6 pages

Completing a change project

chapter 4|2 pages

Summary

chapter 1|1 pages

Quick quiz

chapter 2|1 pages

Workbook assessment

chapter 3|2 pages

Work-based assignment

chapter 1|3 pages

Reflect and review

chapter 2|2 pages

Action plan

chapter 3|1 pages

Extensions

chapter 4|3 pages

Answers to activities

chapter 6|1 pages

Answers to the quick quiz

chapter 7|4 pages

Certificate