chapter  3
20 Pages

Interviewing Candidates

When recruiters have narrowed down the stack of résumés to a manageable short

list of a few candidates, they move on to the interview stage. Because interviews

involve interactions and communication between people who do not know one

another, they can easily be derailed by cultural differences. Indeed, culturally

different candidates attempt to demonstrate that they are the best person for the

job by behaving in ways that, in their home countries, demonstrate that they

have the right attributes and skills for the position. The way these candidates

behave and the words they use are interpreted differently by North American

recruiters. In most cases, the interpretations are negative, and these candidates

do not get the job, for reasons that are unrelated to their ability to perform the