ABSTRACT
I n t r o d u c t i o n The conference industry depends for its success and future profitability on attracting people with the highest-quality interpersonal and organizational skills. Such skills are equally important to both the buying and supply sides of the industry. Education and training opportunities specific to the conference sector are now emerging. Stimulating and rewarding careers can be enjoyed, although clear entry routes and progression paths do not yet exist in most countries. This chapter examines:
the importance of people skills; education and training opportunities; development of occupational standards for the
meetings industry; careers in the conference industry; salary levels; career profiles of leading industry figures.
