ABSTRACT
Workplaces these days are full of teams – or to be precise, are organized into workgroups called teams. In fact, there is far more to teams and teamworking than simply taking a group of people, giving them a day’s ‘team-building’ activity and renaming them as a team. In this chapter we will look at the difference between ‘groups’ and ‘teams’, at the role of leadership in effective group and teamworking, and what first line and middle managers can do to help build their workgroups into effective teams.
