chapter  8
30 Pages


Many readers will be studying an IATA Travel and Tourism Course, either by distance learning or by attending one of the classroom courses held in more than 230 authorised training centres around the world. Computer-based training is also available in either CD-ROM or Internet format. More than 200 000 students have successfully completed the IATA/UFTAA International Travel and Tourism Training Programme, which has been established for 25 years and is a globally recognised and well-respected travel and tourism qualification. Details of the topics covered by IATA/UFTAA are given in Table 8.1.