chapter  6
35 Pages

What are the options for tailoring and implementing Six Sigma?

I cannot say whether things will get better if we change, what I can say is that they must change if they are to get better

Lichtenberg

What does a truly Six Sigma organization look like? What does a truly Six Sigma organization look like? We need to know so that we can then use such characteristics as a benchmark, target, aim or, maybe, just as a gleam in the eye – to indicate project opportunities to close the gap – something to strive to. Imagine what life would be like if one’s own organization was truly Six Sigma?