chapter  18
12 Pages

Training Delivery Problems and Solutions

The authors surveyed 371 trainers who were asked to recall training delivery problems or difficulties they experienced as novices. The analysis of their 1,098 responses conclude that novice trainers faced 12 common training delivery problems. Twenty expert trainers were subsequently surveyed and asked to present successful strategies for dealing with the 12 training delivery problems. The analysis of their responses concludes with a synthesis of the common training delivery problems experienced by novices and the experts’ advice on how to solve these problems.