chapter  19
13 Pages

A Model for Developing Employee Work Effectiveness in New Roles and Environments

Employee careers consist of a series of boundary crossings, as people enter new work organizations, move from department to department, are promoted, become increasingly valued and trusted, or move from one company to another. What is critical from a performance improvement perspective is that each boundary crossing requires an employee to learn a new culture or subculture. Each boundary crossing thus creates a “new” employee with unique learning needs that must be met in order for that employee to move to high performance.