ABSTRACT

A decade ago, in 1996, there was no iPod. Napster was still three years in the future. Interactive cable still two years away. People who had high-speed access to the Internet were almost all using systems in the workplace; few people had broadband at home. There was no Wi-Fi. In 1994, only 15 million people had cell phones; by 1999, 104 million people in the U.S. had them. There were no color screens, personalized downloadable ringtones and image backgrounds, photo sharing, or SMS services.