Chapter 2 focuses on the key technological factors relevant to e-business. The chapter starts with an historical overview of the development of the internet and the World Wide Web. An outline of the information infrastructure that supports electronic communication is featured, using issues of connectivity and interactivity as a basis for highlighting the growth of electronic communications on a global scale. The rollout of broadband internet services is also discussed in this section. The history of electronic communications in business is further explored by discussing the role of Electronic Data Interchange (EDI) in the development of e-business.