chapter  1
32 Pages

High performance organizations

In this chapter you will: ● Examine the links between people management and organizational performance ● Examine the meaning of the ‘psychological contract’ and the implications of changes to

this contract ● Understand the importance of the concepts of employer brand, vision and culture in the

context of people management ● Obtain an understanding of how the world of work has been undergoing a transforma-

tion involving flexible working ● Understand the concept of business ethics and its importance ● Relate these issues to the successful management of people.