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Section 2 Building relationships with suppliers

Introduction Sourcing and managing resources is essential to make your department function. The term ‘supplier’ refers to anybody who provides goods or services that contribute to your operation. On the simplest level, if you work in a manufacturing company, you would probably identify your suppliers as the companies that provide raw materials. But the term also covers the wide range of people who help your organization to run efficiently – from companies supplying telephone links and computer systems to freelance staff who work on publicity and advertising.