chapter  2
14 Pages

Personal KM

Thoughts on KM raditionally, leader-driven plans and goals-aimed to ensure optimization and efficiencies based primarily on consensus, compliance, and the management of finite physical resources-have driven businesses. Today, cutting-edge companies pursue open dialogue, rapid innovation, and business agility by developing their

infinite assets-the knowledge of their people. Yogesh Malhotra, in Knowledge Assets in the Global Economy, put it like this: “In contrast to the traditional factors of production

that were governed by diminishing returns, every additional unit of knowledge used effectively results in a marginal increase in performance.”