chapter  7
16 Pages

Epilogue: Lessons from the journey

As we come to the end of this exploration of the various organizational and operational perspectives on KM, it’s time to review the journey so far. As a unitary discipline, it is still very much in its infancy: while we can go far back in time to discussions about the nature of knowledge, and subsequently track the impact and evolution of data processing information technologies throughout the twentieth century, knowledge management as a distinct discipline – in many ways, a synthesis of information management, human resource management, organizational design principles, behavioural science, and other influences – began only in the early 1990s.