ABSTRACT

The purpose of this book is about the management of people and, indeed, the American theorist, Harold Koontz stated that ‘Managing is the art of getting things done through and with people in formally organized groups.’ However, an anonymous writer has been attributed with the statement that ‘Management is the art of getting other people to do all the work.’ Whichever of these statements appeals to you, the fact is that, as a manager, you cannot do everything yourself. And, unless you can manage yourself – your time, your workload and so on – you are unlikely to be an effective manager of others.