chapter  10
12 Pages

Decision making and problem solving

As a team leader you must be prepared to make decisions. Decision making involves making a choice between alternative courses of action. Your job role will require you to weigh up the alternatives available and decide on the most appropriate. You take many decisions every day spontaneously; these are the repetitive decisions which are part of your present job. Other decisions need more deliberate thought. Sometimes, when you are faced with a decision, your thoughts can be disorganized and, as with problem solving, it can help to have a model to follow to assist you. This is particularly the case if the decision is an important or difficult one.