chapter  3
14 Pages

Workteams

Collaboration, i.e. working together is the keynote of team activity. Effective teams have clear objectives and agreed goals; they are open and do not avoid confrontation; the members support and trust one another. The members all work together in an atmosphere of cooperation; conflicts are open and resolved by the team; there are sound procedures in place and good leadership. The team regularly reviews its own performance and individuals are encouraged to develop within the team.