ABSTRACT
Benchmarking has experienced phenomenal growth in the last decade. Virtually every function of an organization has been involved in some type of benchmarking to evaluate activities, practices. structure, and results. Because of the popularity and effectiveness. this chapter focuses exclusively on benchmarking as a tool to measure HR effectiveness. Although the process may not show the HR contribution, it is an effective way to set standards and improve processes. In many cases. the benchniarking process develops standards o f excellence from organizations that are considered to have best practices.
