ABSTRACT
This chapter is based on the Mergers and Strategic Alliances
research project carried out by Roffey Park Management
Institute since 1997. The first phase of research focused on the
human aspects of mergers and was based on in-depth organiza-
tional case studies. Organizations studied from the commercial
sector include examples from the financial services, manufactur-
ing, retail and the oil industry. From the public sector, cases
include a government department, a government agency and two
Further Education colleges. Each case is distinctive and shows
that mergers are rarely identical. A broader group of organiza-
tions contributed information to the study anonymously.
