Breadcrumbs Section. Click here to navigate to respective pages.
Chapter
Chapter
Plane Talk About Change: How Lord Colin Marshall Transformed British Airways Into a Customer-Service Powerhouse
DOI link for Plane Talk About Change: How Lord Colin Marshall Transformed British Airways Into a Customer-Service Powerhouse
Plane Talk About Change: How Lord Colin Marshall Transformed British Airways Into a Customer-Service Powerhouse
Edition 1st Edition
First Published 1999
Imprint Routledge
Pages 14
eBook ISBN 9780080500485