ABSTRACT
Leaders and supervisors do not grow on trees; they must be developed. 'Developing Supervisors and Team Leaders' is a practical, how-to guide for creating leaders and supervisors.
Spanning topics from determining needs to evaluating performance, it covers all aspects of how to develop the skills, insights, and attitude to lead others.
Kirkpatrick demonstrates how to get others to share the same focus, purpose, and efforts toward improving an organization's quality of product or service. From determining needs, planning programs and training to the final evaluation, this book provides knowledge and practical tools for developing successful leaders.
Donald Kirkpatrick, Ph.D., Emeritus Professor of the University of Wisconsin, is the author of numerous books and articles on the subject of management and performance.
TABLE OF CONTENTS
part |238 pages
Planning, Implementation, and Evaluation
chapter |5 pages
The Importance of Supervisory Training and Development
chapter |6 pages
Responsibility and Authority for Supervisory Training
chapter |16 pages
Philosophy, Strategy, and Guiding Principles
chapter |17 pages
Conditions for Maximum Learning by Supervisors
chapter |40 pages
Determining Training Needs and Setting Objectives
chapter |16 pages
An Overview of Training and Development Techniques
chapter |25 pages
Planning and Implementing Internal Classroom Training
chapter |33 pages
Evaluating Internal Classroom Training
chapter |6 pages
Outside Supervisory Development Programs
chapter |29 pages
On-the-Job Performance Appraisals *
chapter |16 pages
Coaching for Improved Performance
chapter |27 pages
Selecting and Training New Supervisors
part |119 pages
Case Studies of Specific Programs