ABSTRACT
This chapter looks at particular companies and their use of e-business. We will look in detail at RS Components, https://figleaves.com" xmlns:xlink="https://www.w3.org/1999/xlink">figleaves.com and https://boo.com" xmlns:xlink="https://www.w3.org/1999/xlink">boo.com to see their use of e-marketing, customer care and their achievements
