ABSTRACT

There have been many media darlings in the world of technology. These are the latest and greatest high-tech tools that receive incredible play in the news media. It's not uncommon to find a technology that is touted as the "next killer application" or a technology that will "revolutionize" the way we live and do business. You hear people talk about technologies and hardware and software tools that will "one day be seamlessly 56integrated into our lives." There is a lot of hype in the world of high-tech, especially in the intensely competitive business environment in which we have been living in for the past several decades.