chapter  5
37 Pages

Foundations of Intercultural Learning

Effective needs assessment enables you to establish learning objectives that are more likely to be on-target, to select relevant, resultsoriented services, and to achieve measurable outcomes. Having a clear understanding of the needs will give you assurance that you are heading in the right direction and enable you to explain and justify your choice of services and providers. It also strengthens your role when planning learning activities in conjunction with service providers and makes your discussions with them more productive. In addition, the exercise of examining needs, in itself, contributes to raising cultural awareness within your organization.