chapter  6
26 Pages

Matching the information system to the needs of your organization

What service or product does your organization deliver? Do you work for a hotel chain or an airline? Perhaps you work for a Local Authority, or maybe even one of our few remaining manufacturers. But whatever your line of business, the chances are you outsource some activities peripheral to your main business. Few companies own and maintain their fleet of cars. Local Authorities don’t own or operate the equipment for collecting refuse or repairing roads. Hotels lease back their buildings, manufacturers hire plant and airlines lease jet planes. So why does your organization own and maintain its information

systems? Probably because:

& No one has thought about doing anything else. & There were no companies capable of delivering a suitable

service. & The data held by the system is so fundamental to the business

that it could not be risked with someone else. & There were no clear advantages in paying someone to do it.