ABSTRACT
This chapter examines the paths by which quantity surveyors can deliver a new range of added value services to clients, based upon increased client focus and a greater understanding of the function of built assets, including why new buildings are commissioned. Many clients who operate in highly competitive global markets base their procurement strategies on the amount of added value that can be demonstrated by a particular strategy. In order to meet these criteria quantity surveyors must: ‘get inside the head’ of their clients, fully appreciate their business objectives, and find new ways in which to deliver value and, conversely, remove waste from the procurement and construction process. The chapter will examine the application of manufacturing philosophies to the construction industry, and the role of the quantity surveyor in the implementation of these approaches.
