chapter  5
19 Pages

How Does 360° Feedback Impact Individual Performance?

For years psychologists and management researchers such as Susan Ashford made the case that seeing oneself as others do is important to an individual’s psychologcal health and, in turn, his or her ability to work successfully with others in organizations. In today’s work environment, the number of constituents to whom individuals must respond is increasing, making this accurate view of oneself more difficult to acquire. It is no longer sufficient to acquire feedback only from one’s supervisor to get a fairly accurate view of oneself as seen by others.