chapter  2
19 Pages

What goes wrong with IS development projects

All sorts of things can go wrong with IS development. The problems range from relatively minor issues such are small hiccups with the hardware and software to complete failure of the system resulting in considerable business damage and loss, such as that which occurred to FoxMeyer, described in Chapter 1. It is actually quite hard to generalise about these problems. They are always contextual and are entirely reliant o n the type of information systems being developed, the exact technology solution being used and the individuals involved. In addition, the previous experience the organisation has had with IS projects, including the number of successes and failures which have been experienced in recent years, often determines the approach to risk. Thus according to Willocks and Griffiths (1994): A history of informution systems success or failure seems to have a bearing on subsequent risks experienced.