chapter  10
42 Pages

People – their development and teamwork

Responsibilities and performance management The establishment of positive business objectives within an organization must be accompanied by the clear allocation of responsibilities within the people structure. It is generally accepted that the primary operational responsibility for ensuring that translation of goals takes place in the organization must rest with management, but true goal translation is impossible without the full co-operation and commitment of all employees. If they are to accept their full share of responsibility they must be able to participate fully in the making and monitoring of arrangements for achieving the requirements. Some organizations have arrangements whereby people – say in a particular unit – meet periodically for discussions. This ‘total involvement’ approach stresses the need for the participation of every individual employee.