chapter  12
14 Pages

Re-visioning and business process re-design

Re-engineering the organization? When it has been recognized that a major business process requires radical reassessment, business process re-engineering or re-design (BPR) methods are appropriate. In their book Re-Engineering the Corporation, Hammer and Champy talked about re-inventing the nature of work, ‘starting again – reinventing our corporations from top to bottom.’ BPR was launched on a wave of organizations needing to completely re-think how and why they do what they do in order to cope with the ever-changing world, particularly the development of IT solutions.