ABSTRACT

Piers would be under great pressure if news of the proposals are ‘leaked’, because the rumours would tend to have a similar effect to a premature announcement.

These kinds of decisions are never easy: when to make announcements of change, what to say, who to tell first. They are not easy for any level of management. The important thing to bear in mind is that disturbing news is bound to upset people, so:

it is important to think through the consequences of announcements about change

We have seen that resistance to change is normal, and that its underlying causes are:

a perceived threat to position, prosperity or prospects; the natural inclination to hang on to what you know, rather than embrace

something that is unfamiliar; uncertainty.