ABSTRACT

Marketing Made Simple is an introductory text offering an overview of all basic marketing concepts and techniques.

The book covers the latest developments in marketing thinking and practice, including hot topics such as Customer Relationship Management (CRM) and business-to-business marketing.

Packed with examples and vignettes, it offers a clear-sighted starting point of value to students, practitioners and those wishing to gain a better insight into the subject of marketing.

chapter 1|23 pages

Marketing explained

chapter 2|14 pages

Functions of marketing

chapter 5|13 pages

Selling and sales management

chapter 6|23 pages

Direct marketing

chapter 7|18 pages

Customer relationship management

chapter 8|17 pages

Pricing

chapter 9|17 pages

Channels and logistics

chapter 10|17 pages

Product

chapter 11|24 pages

Marketing information systems

chapter 12|24 pages

Broader issues in marketing

chapter 13|17 pages

Marketing strategy, planning and control