ABSTRACT
Although you probably do not consider yourself a counsellor, many of the skills of counselling are valuable for all supervisors and team leaders. The book is especially helpful in career direction and manpower deployment, personal problems or performance-related issues. There are three main parts: What counselling is and how it works; The skills of counselling; Counselling and the organization. Chapter 18, ‘Redundancy Counselling’ is especially relevant to one of the topics examined in this workbook.
